U.S.A. (May 2010) ¬– emPower Elearning Solutions were specifically developed to offer electronic learning solutions for healthcare compliance. Established in 2008, it is powered by the most comprehensive and dependable LMS or Learning Management System and offers strong features, flexibility, scalability and value. The company specifically caters to organizations to help them achieve a competitive advantage dynamically and efficiently.

emPower develops and produces interactive, engaging and customized elearning software solutions that are designed to effectively address employee regulatory training needs or requirements. The various products were created using an array of technology-enabled learning, e-Reference and blended learning solutions that gives apt support to the different levels of the organization. It currently has offices in both the U.S. and India and provides end-to-end services while remaining centered on quality assured online compliance training content for health care professionals.

The company provides an LMS as well as a wide variety of courses that include those that have been mandated by the government and regulatory bodies like the OSHA (Occupational Safety and Health Administration), HIPAA (Health Insurance Portability and Accountability Act), Joint Commission and Red Flag Rule. It likewise can partner up with various companies or entities to come up with custom courses using the ADDIE model to tailor them to suit specific needs for elearning software solutions. In addition to this, custom demos and tutorials for websites, business process management and software implementation are offered.

Developing solutions that are interactive, engaging and customizable, it aims to effectively satisfy regulatory training requirements for employees. The design was based on a broad collection of materials and resources such as elearning, e-Reference and blended learning solutions that allow the provision of support to all levels of the organization. The online courses created cover human resource policies as well as compliance solutions to make sure that employees possess the right knowledge, skills and other proficiencies necessary to succeed in attaining business goals and objectives.

The company software solutions include features such as a 70+ HR policies and procedures that encompasses major business issues like the COBRA (Consolidated Omnibus Budget Reconciliation Act), HIPAA (Health Insurance Profitability and Accountability Act), ADA (Americans with Disabilities Act), FMLA (Family and Medical leave Act) and other important laws and regulations that have significant impact on employee welfare and policies. Other features include a tracking mechanism that guarantees compliance with elearning progress, courses with advanced quizzes and certificate for assessment, ability to allow users to upload courses and policies, customized practice-specific solutions and a competitive price.

CALIFORNIA (March 12, 2010) – The governor of California, Arnold Schwarzenegger together with Microsoft launched the “Elevate America Program.” The program aims improve and develop the computers skills of Californians to alleviate unemployment plaguing the state. It’s also a great opportunity to promote the company’s elearning tools.

California was one of the states that was hardest hit the by the recession. According to the state’s Economic Development Department, unemployment rate is still increasing from 12.4 percent in December to 12.5 in January. One cause of unemployment is skills mismatch. Industries like the IT industry need specific skills in order to hire individuals. What Elevate America provides is the opportunity to learn those skills so potential employees can be productive.

Elevate America was founded in February of 2009 to help the government with the recession and loss of jobs. The state of Washington was the first beneficiary of the program and since then, 13 states have also benefited, giving away 475,000 vouchers so far.

Microsoft will give away 166,500 elearning vouchers to Californians to help train and develop their computer skills. Corporate Vice President Dan'l Lewin expressed the company’s vision to utilize technology for progress. “Microsoft believes that technology can be an incredible catalyst for economic growth.”  The company’s ultimate goal is to provide enhanced training to 2 million Americans.

The online training vouchers that California received will include an online training session on one MS Windows Vista or MS Office Suite program and advanced skills training for IT professional wanting to learn Database Management or Web Development. For the professional in the IT industry, there are Microsoft Certification vouchers for one program.

Schwarzenegger held a press conference in Mountain View, CA for the project’s inauguration. He emphasized the need to address the crisis in the employment sector. "Creating jobs and boosting California's economy is my No.1 priority, and that is why I am so excited about this new public-private partnership with Microsoft. These free training vouchers will enhance the technology skills of thousands of Californians and make them more competitive in the job market.”

The governor praised Microsoft’s initiative and ranted on legislature’s lack of action. “Microsoft has jumped into action,” he said. “They are creating this public private partnership, handing out these vouchers; they are doing something about it. I think the government needs to do something about it. I think the legislature needs to do something about it.”

California’s Employment Development Department will be tasked to distribute the vouchers.

Elearning tools have really saved our company so much time. As a project manager, it was my responsibility to make sure the expenditure did not over shoot our budget and that everything was completed on time, on schedule. However, there are simply certain things that cannot be foreseen. This was a big project for my team of computer programmers. It was a big account for the company as well. It is big not only because of the cost, but also because this is one of our oldest and most faithful clients. Doing a bad job, or God forbid, failing at this project would be tantamount to my professional suicide. But as I said, there are just some things that cannot be foreseen.

The deadline was coming near in a month. But then, we experienced a big problem. The software we primarily used to do our programming was somehow corrupted by a special kind of virus. We could not reload the software again because this new virus, which seemed to have been imported to our system by saboteurs, corrupted the original CD’s system key. There was not really that much time for us. The problem is that the program was expensive. We of course could not use pirated products. Also, there was new software out in the market that was being offered to us at a much lower, price it was almost free since the software was being promoted. Also, it was better than the old software we used anyway. The problem is, the team will need a bit of training to get used to this new software. We did not have the budget or the time to produce trainers and training sessions. What could we do? The deadline was too near.

That was when I suddenly thought about elearning tools. We contracted one and in a flash, they gave us a short primer on the software that the programming group could quickly absorb in their own free time and in their own pace. It was a elearning tool that introduce and simulated the new software. When the team got the feel for the software, it was a piece of cake and production went on at top speed. Elearning Software Solutions are much faster and cheaper than hiring trainers for the whole 56 programmers for the project. It was a stroke of success for me and I was promoted after the project was finished and declared as a big success.

Despite the recent financial recession that hit the world economy recently, there appears to be no significant reduction in the operations of institutions that primarily operate and offer outsourcing services. Outsourcing has become a significant part of the operations of numerous international institutions and corporations, primarily to address their need for an expanded back end operation and staffing, as well as for after sales customer service and technical support services. Companies specializing in outsourced services are mostly also located offshore, in countries normally depicted as having more affordable manpower rates. These outsourcing companies specifically cater to back end company operations, such as accounting, research, encoding, and other clerical needs, although the most popular outsourced service is that of telemarketing and support services, tending to the needs of customers for after-sales concerns. Most of these services are highly technical in nature, since they have to deal with how a consumer can use or even service the consumer products they purchased.

Being of a technical nature, it is quite expected that the people handling the customer support services be versed in primary and initial troubleshooting techniques, and for after-sales concerns, have a working knowledge of the product. This is particularly important since more and more consumers are becoming aware of the need to know as much as possible about the products and services they avail of and know the particulars that comes with it, such as possible side effects, expected service life, how to service electronics in case it becomes non-functional, and other concerns that they may have regarding the purchased product or service. This being the case, it is understandably important that the people in the back end and customer support service know the necessary knowledge and skills required for the product or service. This is where the need for proper training arises, and where elearning is most effective.

By building a learning module that is specifically tailored to train personnel about the particulars of a product or service, trainers are able to equip the back end workforce with the necessary knowledge and skills needed to allow them to provide ample and reliable customer support and telemarketing services to clients. What the trainer needs, however, is the proper vehicle with which to deliver this training to the back end workforce, and the best vehicle for this has been proven to be elearning solutions. These can be used for a wide range of training purposes - from training new members of the workforce on the needed basics for the project,. These can help in product and service orientation for the current employees and even in upgrading the existing skills sets of the technical support group. Such trainings will allow them to cover a wider area of technical issues. This is usually is the case if the business engages in a trade that involves basic and even cutting edge consumer electronics and services since regardless of the level of technology these items are made of, the products will definitely need servicing at one time or another. In most cases, the consumer themselves may need to do the servicing, with coaching coming from the technical support group.

A computer graduate and loves to travel. Reading current news in the internet is one of his past times. Taking pictures of the things around him fully satisfies him. He loves to play badminton and his favorite pets are cats and walk with them in the park with some dogs.

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